Terms & Conditions

Explanation of Terms.
In these terms and conditions “we” and “us” means Irish Country Quads.
“You” means the event organiser who has requested a quote and has agreed to our T&C. You must be aware that by ticking the box on the booking request, you are signing on behalf of every member of your group. If the booking form is signed on behalf of a limited company “you” means that company.
“Event” means all aspects of an activity with Irish Country Quads.

Those booking by telephone/social media/email/etc. accept Terms & Conditions, without having ticked the box on the booking request form.

Booking with Irish Country Quads
A booking can be made over the phone using a credit/debit card. The group leader (the person making the booking) is held responsible for the rest of the group and their actions. It is the group leaders’ job to collect all monies from the rest of the group. The group leader must make the rest of the group aware of all T&Cs that the group must abide by.

It is your responsibility as the event organiser to check your itinerary to ensure all elements of the package are correct. Any errors to your itinerary not brought to our attention within seven days of booking is your responsibility. Errors after this time may not be able to be changed.

Quotes
All quotes sent by us are valid for seven days only. Prices and packages are subject to change depending on availability and any decrease in group participants.

Making Payments to Irish Country Quads
A deposit payment is required to confirm a booking. This can be made by telephone or by purchasing a voucher online (irishcountryquads.com/gift-vouchers).

The final balance for the activities must be settled prior to the activity’s commencement, unless specified otherwise in writing. The group leader can elect to pay for the whole group at any stage prior to the final payment date.

Cancellations
Cancellation of a booking can only be accepted if made in writing by the group leader and will only be considered cancelled when written notice is received. 100% of deposit will be lost at point of cancellation. If a group member or a fully paid invitee decides not to attend or is unable to attend under any circumstances, under no circumstances will a refund be issue to that member/invitee.

We have a group rate based on six people. If the group size falls below this number full payment may be required for six people to cover the cost of the activity.

We reserve the right to cancel a booking or any part of a booking at any time. If this is the case, all monies will be refunded to you.

Alterations Made by You
We always try to accommodate any change requests in the group. Please let us know as early as possible of any changes. If, however these changes are made too late, we cannot be held responsible. A request to add further group members seven days prior to the event date must come from the group leader and must be made in writing.

Health & Safety
We reserve the right to terminate, without notice, your activity under threat of any behaviour deemed inappropriate by us. In such cases, you will not have any entitlement to a refund of any kind whatsoever. Alcohol or drugs should not be consumed prior to your activities. We will terminate your activity if we suspect consumption of alcohol or drugs prior to the activity. This applies to the whole group and not just the individuals involved. We accept no liability for any accident or misadventure that occurs while any of your group is under the influence of alcohol or drugs.

We must be notified of any disabilities that may affect your activities at the time of booking. Disabilities may not hinder your partaking in our activities, however it allows our instructors to be more vigilant. We accept no liability for any accident or misadventure that occurs if any of your group is disabled without our knowledge.
We reserve the right to cancel any part of your event if for any reason your safety is threatened, including adverse weather conditions. If this occurs, we will make every effort to reschedule the event to another date.

Behaviour
All group leaders that make a booking accept full responsibility for each of the group members. If any members of the group threaten or disrupt the safety of anyone else whether they be among their own group or another group, we have full discretion to cancel the booking without notice.

Groups may be required to produce a valid credit/debit card or a cash security deposit. This is in the case of the group causing any damage.

Refunds will not apply in the following circumstances; war or threat of war, riots, civil unrest, terrorism, industrial disputes, natural or nuclear disaster, fire, technical problems or any other occurrence beyond our control. Unless we cancel because of the above circumstances we will refund all payments made by you to us and will have no further liability to you.

Complaints
Complaints must be received in writing. Only complaints from the event organisers will be investigated. Any complaints should be raised during the event where possible. If we do not resolve the issue on the day, please contact us and we will do our best to reach a resolution. Any abusive/aggressive complaints will not be dealt with. Any person that is aggressive or rude to our staff will not be tolerated at any stage of our service.

*The information and materials contained in this website – and the terms and conditions of the access to and use of such information and materials – are subject to change without notice. Your eligibility for products or services is subject to final determination and acceptance.